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Billing

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Could someone please explain this part of my of my contract summary dated 14 Aug 2023 in more detail.

Much appreciated. Screenshot 2025-03-03 at 09.25.58.png

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Message 2 of 5

Re: Billing

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the start is you have the Halo3+ add on which gives extra benefits

 

With BT Halo 3+ you'll get...

  • Smart Hub 2. We'll give you a Smart Hub 2 with wi-fi controls for managing your family's screen time
  • Hybrid Connect. Stay online even if you lose your broadband connection. This is instead of the Keep Connected Promise and means you don't have to wait for a Mini Hub to arrive
  • Full Fibre Promise. This means a free upgrade to Full Fibre 100 once it's available in your area
  • Complete WiFi, which gives you a strong signal in every room in your house or £100 back 


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Message 3 of 5

Re: Billing

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And could you please give me your understand about the second paragraph please,

Monthly prices and one off payment:

many thanks

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Message 4 of 5

Re: Billing

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that suggests you new package is £1 more expensive that your previous package and there is no cost for activation and you now have a new 24 month contract

what does it mean to you?



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Message 5 of 5

Re: Billing

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Thank you for your help. 

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