Broadband Deals

[Hemlockwood2]

I am currently being charged £54.22 for broadband/landline. The speed of 16mb is very poor and the service does not always reach that level. The best deal BT can offer me because I am a current customer is £1 off!! This is  derisory. BT will not let me contract to a cheaper contract because of my customer status- although I am out of contract. I am now considering an alternative broadband supplier. This is extortionate pricing for the speed of my broadband.

[Les-Gibson · Accepted solution]

I suspect you've been speaking to the wrong department, try ringing the retentions team on 0800800030 and you may get a better deal

[PaddyB]

Hi @Hemlockwood2,

Thank you for posting and welcome to the Community. Your best bet would be to give the number @Les-Gibson has posted a call. They'll be able to review your account and offer you advice on what offers are able.

Please give them a call and post back to let us know how you get on.

Thanks,

Paddy