Call charges

[Tonyzz]

• Why are BT call charges so expensive @20p/min@ when lots of other VOIP are charging 1 to 5p /min.
• What is the point of supplying customers with Digital voice equipment that's too expensive to use?

[jac_95]

Hi Tonyzz,

Thanks for the post and welcome to the Community.

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[Keith_Beddoe]

PAYG has always been expensive, even on the PSTN network. Charges are the same in both cases.

If you make a lot of calls, then the unlimited calls option is better value.

This is really a billing issue, as its not specific to Digital Voice.

[iniltous]

Using BT  DV isn’t compulsory, so if the PAYG rates are not to your liking, there is no obligation to use it , absolutely nothing stopping you signing up with a traditional VoIP supplier ,as the sole telephone supplier or in addition to BTDV , although it’s undoubtedly VoIP ,DV  is  much more secure than traditional VoIP services, plus a quick look at a traditional VoIP supplier that offers 1p a minute also have a £10 per month per number subscription, if you want that number to look like a traditional STD number ,  rather than the normal VoIP 0330 type numbers , adds another £1.95 , so in order to get the 1p per minute you also pay £12 a month subscription , BTDV is £2-£5.

It may be the VoIP provider you quote , that charges 1p a minute , may not be the one I checked , but they all charge something