Can no longer see my bills for BT Premium e-mail on MyBT

[Rob_B]

I 've logged into MyBT to get info for moderation team to sort a problem. (I'm assuming this is legit I had a private message asking for my account details from moderator @RobbieMac )  However when I choose "Bills and Usage" I am redirected to a page  that shows this 

 and I can't get any further.

Rob

[RobbieMac]

Hi @Rob_B

Thanks for posting back and for sending over your details.  I can see we've got your details now and we will get back to you as soon we we can. 

That's a strange message you're seeing but you can disregard it.  We'll get you sorted.

Thanks,

Robbie