Can’t claim rewards

[Sammietf1]

Hi!

I’ve recently switched to BT and keep receiving emails to say my reward card is ready. I cannot find it after following the instructions !

I’ve also not received my Xbox live subscription can anyone help!!

[NeilO]

@Sammietf1 I'm sorry about that, if you use the message now option on the contact us webpage a guide will be able to help.

Thanks

Neil