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Liamstreet66
Beginner

on ‎08-11-2022 12h44 - last edited on ‎08-11-2022 12h53 by

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Message 1 of 2

Can't see new account on BTID

Hi I am having this problem I had an old btsport account with ee and now I have just got fiber but can't see my new acount on the same email address

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RobbieMac
Moderator-Retired

‎08-11-2022 12h55 - edited ‎08-11-2022 12h57

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Message 2 of 2

Re: Can't see new account on BTID

Hi @Liamstreet66

Welcome and thanks for posting!  I have moved your post to create your own discussion as the thread you posted on has already been marked as solved.

I am sorry for the problems you're having viewing your new account on your BTID.  I understand you had the profile set up to log on to BT Sport previously.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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