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Message 1 of 2

Cannot activate my Xbox Gamepass offer

Hello, the redeem website just keeps saying its down for maintenance.  I have tried calling the number is says but it either cuts me off or who answers says they cannot help!

 

How do I redeem my 12 months gamepass?

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Message 2 of 2

Re: Cannot activate my Xbox Gamepass offer

Hi @catrin I'm sorry the helpdesk should have raised a case with our Xbox team who will issue the game pass within 7 working days. 

I'll send you a private message so you can get in touch.

Thanks

Neil

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