Cannot activate my Xbox Gamepass offer

[catrin]

Hello, the redeem website just keeps saying its down for maintenance.  I have tried calling the number is says but it either cuts me off or who answers says they cannot help!

How do I redeem my 12 months gamepass?

[NeilO]

Hi @catrin I'm sorry the helpdesk should have raised a case with our Xbox team who will issue the game pass within 7 working days. 

I'll send you a private message so you can get in touch.

Thanks

Neil