My partner has invited me to become a Group Manager of our BT account, due to illness. I received an email invite from him but when I try and complete the process I receive a message stating 'we seem to have a technical issue' Please try again later. It was suggested by BT to keep trying but I am no further forward. I have an idea that this could be linked to me having created a My BT ID some time ago, linked to my only email address. How do I either have this historic ID deleted from the system of retrieve the password/security question so I can reuse this. If I need to contact \BT can you suggest a telephone number as I have tried many with no reults so far.
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Yes I have, but that doesnt complete either, same message