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Message 1 of 2

Change default My BT account

I’ve noticed that my BT account defaults to an old BT account and not my current one. Is there a way to change this, as I’m unable to add/remove anything to my current package?

Anyone have any ideas how to solve this?

Stu

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Message 2 of 2

Re: Change default My BT account

@Welsh_blu Hi Stu, if you message the billing team using this link they'll be able to help you get the old account removed from MyBT.

Thanks

Neil

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