Hello
I really need some help. I’ve been on live chat this morning who told me to call a number where I seem to be sitting in a never ending queue. I left BT a few months ago. They told me to return the kit but never sent a returns bag. I requested another one and was eventually sent one. I returned the kit in April and cannot for the life of me find the postage receipt. I’ve received an email stating I have an overdue payment of £50 as the equipment hasn’t been received and it’s going to get marked on my credit file. It’s causing me so much worry and stress.
Can someone help me?
