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Message 1 of 3

Claim BT reward card

Hi @NeilO 

I placed a new order for Broadband and got the email to claim the reward.  I click on the link and it opens a rewards page that tells you to log in with your BT ID to claim the reward.  I log into my account and no where can I see where to claim it.  Again today at 3am another email reminding me to claim it - please can you help?

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Message 2 of 3

Re: Claim BT reward card

Hi @mcardled,

Thank you for posting. I've moved your post onto its own thread as the last one had been marked as solved. 

If you send me your details, I'll be able to help you claim that reward card. 

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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Message 3 of 3

Re: Claim BT reward card

Thanks @PaddyB   - just replied.

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