on 15-04-2025 0h16
Hi
I have recently joined BT and as part of the package was a £50 reward card.
When i log in it takes me straight to my BT account and there is no option to claim the card.
Any help would be welcome guys
on 15-04-2025 0h42
You can not claim the card until your 14 day cooling off period is over.
on 15-04-2025 9h05
As @gg30340 says you need to wait the 14 days after your services go active.If its been more than this I would contact BT billing directly:Broadband | BT Help
