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Message 1 of 3

Complaint

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Why can I not see an open complaint in MyBT when I am logged on to my account?

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Message 2 of 3

Re: Complaint

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Hi @csbr, welcome to the forum and thanks for your post.

Have you claimed account holder status on your BTID

Cheers

John

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Message 3 of 3

Re: Complaint

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Thank you John.  I didn't know about this but have changed my account status and can see my complaint.  Thank you for your help.