on 12-11-2022 17h24
Why can I not see an open complaint in MyBT when I am logged on to my account?
Solved! Go to Solution.
on 14-11-2022 9h09
Hi @csbr, welcome to the forum and thanks for your post.
Have you claimed account holder status on your BTID?
Cheers
John
on 14-11-2022 10h18
Thank you John. I didn't know about this but have changed my account status and can see my complaint. Thank you for your help.