Duplicate E-Mails - Your latest bill is ready

[naimsaleemi]

Once again I've received 3 emails telling me my broadband and phone bill is ready.  I reported onBT online support chay last month.

Anyone know whether I can change any setting/preference to stop this from happening?

[StuartH]

Hi @naimsaleemi 

I can have this investigated for you to find out why you're receiving duplicate emails advising you that your bill is ready.

I've sent you a private message asking for some more details to help us investigate.

Thanks

Stuart

[derekscarborough]

I also get two emails each month regarding my bill is ready, is it possible to have my case looked into also.

[RobbieMac]

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@derekscarborough wrote:

I also get two emails each month regarding my bill is ready, is it possible to have my case looked into also.

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Hi @derekscarborough

I've already sent you a message, privately, to look into this for you from our side.

Thanks,

Robbie