EE mobile offer of £20 per month when moving BT Broadband to EE

[stpjg01]

I have this offer come up on My BT when i log in but when i click to accept it, it says Error?
Is this offer still available and how do i get it?

[Alex_H]

Hi @stpjg01,

Yes this EE offer is still available, it comes from having both EE Broadband and EE mobile and linking them to the same EE ID/online account. You can read more about it here EE One | Unlimited Data Deals with EE Mobile & Broadband Bundle

Does the error come up as soon as you hit the upgrade to EE button? Have you tried logging in to a different browser or clearing the cookies and cache for the BT website from your current browser to see if that helps resolve the error? 

Alex