EQUIPMENT RETURN

[CarolineW]

I returned the BT equipment on a.7.12.23 and it was received on 9.12.23, however I am still receiving requests from BT to return the equipment?

[gg30340]

If you call BT 0330.1234.150 with your Proof of Sending or your Proof of Receipt they can update your account.

[RobbieMac]

Good morning @CarolineW

Welcome and thanks for your post!  I am sorry that you're receiving requests to return the equipment.  I understand that you have already sent the equipment back in December.  Call the number that @gg30340 has posted above and my colleagues will mark the equipment as returned.

Post back to let me know how you get on, please 🙂

Thanks,

Robbie