<p>All files will be deleted once BT Cloud is closed. If you want to keep your files, make sure to <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">download them before 31 October 2024</a>.
Contract expires on 10th April, going to change supplier due to costs. If I ask the switch to happen on the 10th April, I assume I wont be charged any penalty ?
Correct, but even a few days before will be a minimal amount as it's charged pro-rata. You'll probably be charged a full month & then that will be corrected with a final bill.
