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Message 1 of 7

End of contract options / leaving

Hello,

My Full Fibre 500 contract ends on the 22nd November.

I am looking to give 1 months notice from next week as it's unlikely retentions will be able to offer me any deals to reduce the monthly costs on my package. I am paying £49pm for BT and can see from other openreach providers I can get near or similar speeds for £10-15 less than what I'm currently paying.

Any other options anyone can think of?

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Message 2 of 7

Re: End of contract options / leaving

You don't give BT notice unless moving to a non-Openreach based supplier. You just place an order with a new supplier around 14 days before your contract ends.

No idea what "other options" you're referring to?

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Message 3 of 7

Re: End of contract options / leaving

In rural areas Gigaclear ........ Also noticd that SKY now do their stuff over fibre  Rgds

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Message 4 of 7

Re: End of contract options / leaving

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Message 5 of 7

Re: End of contract options / leaving

If your intention is to move to an Alternative Network ( so not Openreach ) you need to give a months notice , so around 22nd October , but a word of caution m if you do this then pick a provider that will use Openreach, there will be a delay ( a break in service ) before your service restarts with the new ISP , as stated if you are going to use an ISP and it isn’t over an Alternative Network , then you contact the new ISP and they serve your notice to BT themselves
As far as options , why do you think BT retention won’t be able to offer anything ?
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Message 6 of 7

Re: End of contract options / leaving

The person asked for options ?.

I gave him some options !

Also your link is not valid !. ( gives illegal URL )

Rgds.

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Message 7 of 7

Re: End of contract options / leaving

Sorry about the link @rugbyguy 

FYI. - Discussions going off topic The BTCare Community Forums are intended for the discussion of issues related to BT products and services. Please do not post material about competing services and products from other providers.  This includes making obvious references to other providers without actually naming them.

Discussions that veer off topic, are unrelated to resolving the issue at hand, are repetitive or campaigning, or abuse any company or product may be edited or removed.

Cheers

David

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