FTTP

[colin1959]

why is it taking so long to fit FTTP to my house ordered on 18/11/22 now22/12/2022 at first was told fitting on out side will be done on the 3/12/2022 since then been put back every day now told might be done on the 18/1/2023 

[Keith_Beddoe]

@colin1959 

Probably because Openreach are very busy at this time of the year.

When you ordered your broadband package, did BT give you an activation date?

[colin1959]

 only gave estimated 5 of dec since then got pushed back every day

[Keith_Beddoe]

There is not much you can do, apart from wait for Openreach to complete all of the work.

You could ask BT to loan you a 4G mini hub with data, assuming you have a good 4G signal.

[colin1959]

all ready using 4g from three that's why iam changeing to FTTP but thank you  

[iniltous]

https://www.broadbandchecker.btwholesale.com/#/ADSL

Post the survey results for your address from this site , below the type of service and predicted speeds should show this info , if there is any known potential issues ( like line of site on overhead or potentially blocked duct on underground ) it should be displayed, and if KCI2 then it’s necessary to survey to check what’s needed before the actual contractual install date 

[colin1959]

what's the point in laying FTTP and then telling you that you can now order then saying it will take up to 3 months to fit is this a koke on be half of openreach 

[imjolly]

if you are a BT Retail customer can you enter your phone number and post results please  see what is available to you

https://www.broadbandchecker.btwholesale.com/#/ADSL