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Message 1 of 8

FTTP

why is it taking so long to fit FTTP to my house ordered on 18/11/22 now22/12/2022 at first was told fitting on out side will be done on the 3/12/2022 since then been put back every day now told might be done on the 18/1/2023 

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Message 2 of 8

Re: FTTP

@colin1959 

Probably because Openreach are very busy at this time of the year.

When you ordered your broadband package, did BT give you an activation date?

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Message 3 of 8

Re: FTTP

 only gave estimated 5 of dec since then got pushed back every day

 

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Message 4 of 8

Re: FTTP

There is not much you can do, apart from wait for Openreach to complete all of the work.

You could ask BT to loan you a 4G mini hub with data, assuming you have a good 4G signal.

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Message 5 of 8

Re: FTTP

all ready using 4g from three that's why iam changeing to FTTP but thank you  

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Message 6 of 8

Re: FTTP

https://www.broadbandchecker.btwholesale.com/#/ADSL

Post the survey results for your address from this site , below the type of service and predicted speeds should show this info , if there is any known potential issues ( like line of site on overhead or potentially blocked duct on underground ) it should be displayed, and if KCI2 then it’s necessary to survey to check what’s needed before the actual contractual install date 

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Message 7 of 8

fttp

what's the point in laying FTTP and then telling you that you can now order then saying it will take up to 3 months to fit is this a koke on be half of openreach 

 

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Message 8 of 8

Re: fttp

if you are a BT Retail customer can you enter your phone number and post results please  see what is available to you

https://www.broadbandchecker.btwholesale.com/#/ADSL



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