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Message 1 of 2

Fibre Broadband Upgrade

Order placed for Full Fibre 150 upgrade on 14th April, router/equipment being delivered on 6th May.

Appointment slot confirmed as 9th May for upgrade/installation.

Just received a text stating that the appointment was rescheduled to 11th OCTOBER.

This has to be a typo, because that would imply I would be without internet for half a year.

Would someone be able to reach out to me via email or message to confirm that this is a mistake - thanks in advance.

 

 

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Message 2 of 2

Re: Fibre Broadband Upgrade

this is a customer help customer community forum and your post does not go to BT

try phoning FTTP TEAM 08005874787 and see if they can help



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