Full fibre installation very slow

[Madoc1]

I ordered full fibre on 5th July, but nobody has been to carry out the external work. I call BT who keep telling me it is going to happen,  but nothing does. Is there anything I can do other than wait?

[Keith_Beddoe]

It will be Openreach who do the work, so you will have to wait until they have time, as they deal with lots of other providers, as well as BT Retail.

[Starwire]

Does it require a Step 1 Task?

Has someone been out previously to say it requires a Maintenance Dig, Traffic Management, etc?

There’s little chance anyone from Openreach coming out last Friday or today as all but a few S…s have been on Strike over a Pay Dispute.

[Madoc1]

• Someone from Openreach came last Thursday to install the system, but said it would probably need their civils team?

[Starwire]

Civils, aka a Gang of Knuckle Draggers with barely a Brain Cell amongst them.

Basically it’ll be to dig a hole to clear a Blockage, put in Duct, etc.

How long that’ll take depends on different factors.