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Ted1950
Beginner
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Message 1 of 5

Re: Return equipment

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I returned a 4G wi-fi hub in BT envelope on 18 July 2022 and have a PO Certificate of Posting. However, no acknowledgement of return. Appreciate help

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Ted1950
Beginner
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Message 2 of 5

Re: Return equipment

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Read your informative msg. Perhaps I should not panic that By not acknowledging equipment returns after a couple pf weeks. Have spent hours trying to contact on phone to no avail. TYVM

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PaddyB
Moderator
Moderator
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Message 3 of 5

Re: Return equipment

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Hi @Ted1950,

Thank you for posting. I've moved your comments over onto its own thread as the last one had been marked as solved.

If you send me your details, along with the proof of postage I'll be able to mark the equipment as having been returned.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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DavidM
Moderator
Moderator
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Message 4 of 5

Re: Return equipment

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Thanks for sending over the details and for taking my call @Ted1950 .

As discussed, I've marked that item as returned for you.

Cheers

David

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Ted1950
Beginner
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Message 5 of 5

Re: Return equipment

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Much obliged TYVM

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