Harassing and bullying texts

[allanraymond]

Neil0

Thanks for the details. If however there was just one item which needed to be supplied and an acknowledgement of this was received from BT wouldn't the customers account be updated at exactly the same time?

[NeilO]

Hi @allanraymond Yes, however, there appears to be more to this and that's why I've offered to help.

Thanks

Neil

[allanraymond]

NeilO

Thanks for clarifying the times frame for confirmation of receipt of returned items.