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Message 1 of 3

How Do I Report a Error With One of the Webpages on the BT Website?

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There is an error on this page of the BT website: https://secureorder.bt.com/consumerOrders/control/product

This page allows you to select the Calling Plan Add-ons.

The error is that there are two items with exactly the same name of "Unlimited Minutes". See screenshot:

Screenshot 2024-01-23 at 12.28.17 am.png

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Message 2 of 3

Re: How Do I Report a Error With One of the Webpages on the BT Website?

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Hi @Elms Thanks for posting, that's not an error, you've been provided a personal offer of the unlimited plan at a reduced rate of £11. 

Thanks

Neil

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Message 3 of 3

Re: How Do I Report a Error With One of the Webpages on the BT Website?

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Maybe a nice change would be to hide the first unlimited price

and add some text

"Personalized price ~ saving £X.XX over the normal price of £X.XX"