How to contact moderator

[ss281]

Hi first time on here, so not sure how this works.  I'd like to contact the moderators with regards to a reward card.  I have been going backwards and forwards with purecard who have now referred me back to BT to resolve.

[DavidM]

Hi @ss281 and welcome to our community.

I'm sorry you've been having problems claiming your reward. I can help. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David