How to find out when my contract ends and any penalties if leaving early.

[Les-Gibson]

My apologies, I wouldn't have needed to ask the question if I'd just searched for "Contact BT"

Broadband | BT Help

[JohnMutley_65]

Thank you for that David, it led me to a brief line of "You contract ends 15 June 2024 with 448 days remaining".
Nothing about cost of cost of leaving early, just a load of adverts wanting me to purchase BT products , as if.

[allanraymond]

JohnMutley_65

If you go to https://www.bt.com/assets/pdf/BT_PhoneTariff_Residential.pdf and on the first page select "Early Termination Charges".

[JohnMutley_65]

Hello Allanraymond,        Thank you for providing that link which provided the information requested, (BT don't make it easy do they to obtain this information), however, given the draconian conditions imposed by BT in my contract, (yes I know I should take more care with the small print) as I only took out the contract 16 June 22 it looks I am tied in for a while longer. Still lesson learned, but also others will take more care when considering using BT as their provider.

Thanks again,

John. 

[Marknorth]

So if my account says:

Some internal error occurred.

Sorry at this time you are not able to view any orders on this account because there are no active orders. If you believe you should be able to view an order then please:

Am I out of contract?

[Keith_Beddoe]

@Marknorth 

See this post https://community.bt.com/t5/Bills-Packages/Find-out-contract-end-date/m-p/2291492#M155083