How to merge 2 BT accounts

[Andrew12345]

Hi.  I have x2 BT accounts.  I log in with one username/password to access my phone and broadband package and I log in with a second username/password to access my email.  Is there any way to merge the two so I have everything within one account.  I'm led to believe that people like myself who have very old accounts with BT can end up with this issue.  Thanks.

[licquorice]

You don't actually have 2 BT accounts, what you have is different username and passwords for 2 different things, email and your BTID.

Personally, I think the idea of common username and password for both is a bad idea, however, if you wish to set your BTID username and password to be the same as your email credentials you can change them here