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JohnH1988
Beginner

on ‎04-10-2023 21h19

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Message 1 of 2

How to remove old account from MyBT

Started a new contract this month and have an old account on my profile from years ago that I can't remove. Is there anyone that can help me remove it please?

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RobbieMac
Moderator-Retired

on ‎05-10-2023 9h06

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Message 2 of 2

Re: How to remove old account from MyBT

Good morning @JohnH1988

Welcome to the BT Community!

Sorry for the older account showing on your BTID.  Give our guides in the helpdesk a call on 0330 1234 150 and they'll get you sorted.  Feel free to post back and let me know how you get on chatting with them 🙂

Thanks,

Robbie

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