cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
431 Views
Message 1 of 2

Kit return

Help 

I’ve been a loyal customer for over 5 years I’ve recently changed suppliers and I promptly returned my kit within 2 days of receiving the bag , 

I took it to a post office and paid for special delivery as instructed , then didn’t think anymore if it . 

I’ve just received notification of a charge as they have received it back and now it’s been so long (months) I can’t find the receipt !

any help please 🙏

0 Ratings
Reply
1 REPLY 1
373 Views
Message 2 of 2

Re: Kit return

try CS 03301234150 or try the billing team and see if they can help  https://www.bt.com/help/contact-bt/account-and-billing/broadband



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply