Land line only for elderly mother

[engltayl]

My mother is currently with talktalk and paying about £45/month for unlimited calls to landlines and broadband. She doesn't use the internet and was wondering if there was a cheaper landline only option as £45/month seems very expensive.

Thanks 

[Keith_Beddoe]

@engltayl 

Welcome to this user forum for BT Retail phone and broadband customers.

You would have to look around at other providers, but here is what BT Retail charge.

https://www.bt.com/landline/deals/

£26.35 a month.

If she makes a lot of calls, then she would have to add a calls package to save money.

[engltayl]

£44/month for just a landline with anytime calls. That seems crazy. She's paying about that now with broadband included.

[Keith_Beddoe]

She can have PAYG, then add a calling plan, which should work out cheaper. The 700 minute plan is likely to be cheaper.

https://www.bt.com/help/landline/manage-service/i-want-to-change-or-cancel-my-services/what-are-the-...

There are no more analogue phone lines any more, they all use BT Digital Voice which is delivered over a BT Home Hub, whether you have Internet or not.

[imjolly]

does you mother qualify for home essentials  https://community.bt.com/t5/Bills-Packages/Bad-customer-service/m-p/2330514?lightbox-message-images-...

would you mother not be a lot cheaper using a mobile phone

https://www.bt.com/exp/broadband/home-essentials?s_cid=con_bt_dg-home_awin_aff_vidAJM_110483-Editori...

[iniltous]

https://www.bt.com/help/landline/learn-about-home-phone-saver-2020

If a BT customer doesn’t want , need or have a fixed line broadband service from anyone ( so that includes Virgin and Alt Nets ) then there are a couple of cheaper options, standard line rental is £26.35 that’s with PAYG calls , but there is a discount available for line only customers with no broadband , that was worth £7 when line rental was £20, and brought the cost down to £13 a month , this isn’t available on line , to get the offer you need to call .

TBH the Home Phone Saver 2020 ( ignore the year that when it was introduced ) incorporates 1000 minutes of calls and certain facilities , but how this will be provided with no WLR available ( and if you are a TT customer you will be on LLU MPF  ) it’s going to be an unusual change , and probably will need micro management , you may need a Mods assistance or by using a BT Guide ( so by calling , not online ) 

Not much point complaining, most companies don’t even offer stand alone telephone at all , if the BT price is unacceptable, stay with a cheap broadband supplier.

As already stated , if in receipt of certain benefits, a social tariff is available.