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Message 1 of 4

MYBT Access Issues

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Looking for MOD assistance with issue to accessing my account (MyBt) on laptop. When I login getting the attached screen and unable to access any other section products etc. Also have not been able to download my bill since Dec 23 getting the other screen notice. It would appear that system is all screwed up at BT. Hope someone can help with a solution. Cheers. AlMYBT Error screen.pngMYBT Bill Download Error screen.png

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Message 2 of 4

Re: MYBT Access Issues

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Hi @clique-al welcome to the community, I'm sorry you're having problems with MyBT. I've sent you a private message so you can get in touch with your info and we'll be happy to help.

Thanks

Neil

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Message 3 of 4

Re: MYBT Access Issues

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Hi NeilO, Thanks for your ack will send over details shortly. Cheers, Al
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Message 4 of 4

Re: MYBT Access Issues

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Hi @clique-al and thanks for sending over the details.

I'm glad you got this sorted. For the benefit of the community clearing browser in Edge and updating Windows sorted this out.

Cheers

David

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