cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
243 Views
Message 1 of 2

Re: BT TV box return lost proof of postage

Go to solution

Hi I've also had the same issues.

Somewhere between going back to work full time and juggling life with a small child I've missed placed my proof of delivery. 

I've tried ringing customer service and quiet frankly it was a joke. I got told and I quote ' we are too busy to look for it, so the fine will be applied and if we locate it we will refund it.'

Now I understand its my fault for losing it. 

Is there any other way of dealing with this? As you could imagine £140 Is a lot of money in the current climate.

0 Ratings
Reply
1 REPLY 1
177 Views
Message 2 of 2

Re: BT TV box return lost proof of postage

Go to solution

Thanks for sending over the details @Chanelle 

I'm glad I was able to get this sorted for you.

Cheers

David