Merging accounts

[ShirleyLWH]

I am a new customer and due to a mix up on my part, I ordered my landline and broadband separately. As a result I can only my phone bill and phone details on my bt app, even trying to flip between accounts doesn't work. Can any of the moderators help? I realise this isn't something I can do myself.

[JohnC2]

Hi @ShirleyLWH, welcome to the forum and thanks for posting. 

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to look at getting your account merged to one account.

Cheers

John