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Message 1 of 2

Merging accounts

I am a new customer and due to a mix up on my part, I ordered my landline and broadband separately. As a result I can only my phone bill and phone details on my bt app, even trying to flip between accounts doesn't work. Can any of the moderators help? I realise this isn't something I can do myself.

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Message 2 of 2

Re: Merging accounts

Hi @ShirleyLWH, welcome to the forum and thanks for posting. 

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to look at getting your account merged to one account.

Cheers

John

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