Moving from BT to EE

[P1979]

Hi!

Just been on the phone to BT (regarding a mobile extra I wanted removing), and have moved over to EE for a better broadband and mobile deal.

The rep said I would be sent out new EE kit and return the old BT kit.

I have a BT Home Hub 2, along with 2 BT black extender discs (both hardwired to the Hub).

And also a Hybrid Connect, which I have never switched on...

Will I be expected to return all this kit?

And if I replace the Home Hub, will the discs still work with the new Hub?

I'm sure I purchased the discs, but not 100% sure....

I wish I thought of these questions while on the phone, but it was 40 minutes of been put on hold and loads of terms and conditions being read out!!!

[Keith_Beddoe]

@P1979 

You may be better asking this on the EE forum, as others in your situation have moved there.

https://community.ee.co.uk/

[Les-Gibson]

BT will send you a returns envelope for any kit that needs to be returned together with instructions as to what equipment that is, you should also be able to see what kit they want back by logging onto MyBT