<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Hi, @bradshort thanks for giving me the opportunity to help you get the issues with your BT ID sorted. You know where we are if you need any help in the future.