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Multiple accounts

Good evening, I have recently re-joined BT and have a new account number, I also have my old (previous) account number showing how can I get this removed? as it confusing me when I log into my account as is defaults to this

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Message 2 of 2

Re: Multiple accounts

Hi @ColeXXL,

Thank you for posting and welcome to the Community. If you send me your details, I'll be able to get that old account removed.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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