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Message 1 of 3

MyBT goes into Email

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Can someone tell me when logging into my mother in laws MyBT it goes into Email after initially seeing the Account information in MyBT for a second?

While in the Email, and try to log in again it doesn’t recognise the password!

 

 

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Message 2 of 3

Re: MyBT goes into Email

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I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They will advise you by posting on this thread.

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Message 3 of 3

Re: MyBT goes into Email

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I’ve literally just sorted out the problem for her. She has different passwords for Email and MyBT !

thankyou gg.