MyBT lands me on webmail every time, I can’t access anything else and I need to have a look at my services. What do I do?
Try clearing your browser's cookies and cache.
Thank you. How do I do that on iPad though? Sorry for being dense here.
@Gb221wrote:Thank you. How do I do that on iPad though? Sorry for being dense here.
Hi @Gb221 and welcome to our community.
@Carlusha and @licquorice advice is good. Can you please try clearing the cookies and cache and let us know if it helps.
Cheers
David
I’ve cleared the cache and it still doesn’t allow me to access my account, just my webmail. So frustrating!
Hi @Gb221 Do you have the link or url that you are using? Is it https://my.bt.com/s/apps/appsmybt/#/home