Not received Refer a Friend voucher

[rcl522]

Hi, 

I used my Refer a Friend code for a new customer and was emailed saying that we would both be sent a £50 voucher in 30 days time. It has been almost two months and there has been no contact from BT. Who can I contact to receive these vouchers?

Thanks,

Rich

[NeilO]

Hi, @rcl522 I'm sorry your refer a friend vouchers have not arrived. I'll send you a private message so you can send over your details to the moderators and we'll be happy to help.

Thanks

Neil

[DavidM · Accepted solution]

Hi @rcl522 and thanks for sending over the details.

I'm sorry we're not able to arrange the rewards for you this time but hope you can appreciate why.

Cheers

David