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Ralph72
Beginner

on ‎18-06-2024 10h38

145 Views
Message 1 of 3

Order showing as open

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Hiya,

 

I recently upgraded my TV package, but order still shows as open, every part of order has a green tick apart from the last item.which regards app) I have reinstalled app and still same issue?

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎18-06-2024 11h31

131 Views
Message 2 of 3

Re: Order showing as open

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try contacting the billing team and they should be able to help

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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monica345
Beginner

on ‎18-06-2024 12h41

38 Views
Message 3 of 3

Re: Order showing as open

Go to solution

This information is really helpful for who really needs this. I hope you will many more write post like this.

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