Hi folks,
Just ordered BT full fibre 500 package and due to go live on 26 October.
A brief history, I am coming from Talktalk and have full fibre installed the ONT on wall etc. So according to the BT Rep it's just a case of receiving the BT Hub and setting up around the 26 October.
In 2020 I was on a DSL package with Talktalk, the area was cabled for full fibre and I was offered a free trial of a 110 mbits package while still keeping my old DSL with landline as a backup.
All well and good using full fibre until I asked to upgrade officially to their 150 down package in July of this year.
So much hassle since, still on trial speed, being told that the new package was live and other departments at Talktalk telling me it was cancelled, still the old DSL package on my account with them, and both problems seemingly unable to be resolved.
An Openreach engineer was out and says everything, looks good from the Openreach end.
I have had enough with Talktalk, I believe they have put a cease on my account, last day officially with them is officially to be the 10 Nov, if they even manage to get that right.
I have signed up to BT for Broadband only, no landline.
A few questions if that is ok.
1 Is there any way that this trial of full fibre with Talktalk can somehow mess up my migration to BT?
2 is it possible that Talktalk fibre can still work on the same ONT even after I have migrated to BT, just curious about this.
3 I believe the migration happens around midnight onwards as go live day is 26 October, does this mean that the migration won't actually be live until the 27 October?
4 If I still see the Talktalk router working does this mean that the migration to BT is not successful and I am still with Talktalk on 27 October?
Many thanks for any advice.
Joe.
