Partner content missing so cannot add xbox pass from my upgrade

[jimjamuk]

So have upgraded and got 12 month Xbox live as a gift. I have read the other threads and I also dont have the partner content section under manage broadband

I do have 2 accounts listed when I log in - one from years ago and the current active one. So I guess thats the issue with mine. Can someon look into this and remove the old account??

James

[imjolly]

if you read other similar threads did you try as mod suggested

https://community.bt.com/t5/Bills-Packages/Re-My-BT-Content-Partner-Section-is-missing/m-p/2321232#M...