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'Please try after some time.' message when trying to redeem reward card

Hi, I've received my email several weeks ago to redeem my BT reward card but every time I click through the process I get this  Error, 'Please try after some time.' . This has now been happening for several weeks, can anyone assist?
Thanks
Neil

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Message 2 of 2

Re: 'Please try after some time.' message when trying to redeem reward card

Hi @thebarnerd 

Thanks for posting, sorry you've been getting this message when trying to redeem your reward card.

I've sent you a private message asking for some information so we can help you with this.

Thanks

Stuart

 

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