I’m having exactly the same problem. Spent over an hour on hold today before giving up. This is a communications company.
Solved! Go to Solution.
Good morning @AdeFowler
Thank you for your post and welcome back! I have moved your post to create your own thread discussion.
I am sorry for the problems cancelling BT Sport. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Thanks,
Robbie