Quidco Cash back declined

[IMI2023]

Hi

I recently placed an order via quidco for Bt FULL FIBRE 500.  My cash  tracked successfully.  All services activated.  But know quidco says Bt declined cash back what do i do.  Sent quidco message saying they can't do nothing Bt declined cash back.  How is that possible when all services activated and cash back was tracked. What do i do?  Thank you

[DavidM]

Hi @IMI2023 and welcome to our community.

I'm sorry there's been problems with your cash back. I'll be happy to try and find out what's gone wrong here. I'll drop you a private message now so you can get in touch.

Cheers

David