Hi, I think I have exactly the same problem, could you put me in touch with the mods team?
Thanks!
Gary
Solved! Go to Solution.
Hi @garyjeff, welcome to the forum. I've moved you post to create your own thread as the previous thread is already resolved.
Did you place your order on bt.com?
Have you set up your BTID? What is a BT ID and how can I get one? | BT Help
Cheers
John
Hi @garyjeff, thanks for coming back with those answers. I'll send you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.
Cheers
John
Hi @garyjeff, thanks for getting in touch.
The reward has now been claimed for you and will be with you within the next 30 days. You find information on activating and using the reward at Claim your BT Reward Card.
Cheers
John