Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Nikkih
Beginner

on ‎21-08-2023 19h04

672 Views
Message 1 of 3

Re: Cancel BT Contract - my Father moved into a Care Home

Go to solution

I am in exactly the same position.  My dad has just gone into a care home and I have lasting power of attorney.  I need to cancel his bt account but cannot find any correspondence in his house with a account number.  Would appreciate some help in sorting this please

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎21-08-2023 19h18

660 Views
Message 2 of 3

Re: Cancel BT Contract - my Father moved into a Care Home

Go to solution

I ha easked mods to help  they will post here

I think you need to look through old bills or. MAybe he has an online access 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
JohnC2
Moderator-Retired

on ‎21-08-2023 19h31

649 Views
Message 3 of 3

Re: Cancel BT Contract - my Father moved into a Care Home

Go to solution

Hi @Nikkih, welcome to the forum and sorry your dad has to go into care, 

We'll be happy to help you get this resolved. I've sent you a Private Message so you can get in touch with the Mod team. 

PS check bank statements as the account number may show on them if he pays by direct debit.

Cheers

John

0 Ratings
Reply